Blackout Elevate – Performance Redefined

At Progressive Tech Partners, we are committed to providing high-quality products and excellent customer service. If you are not fully satisfied with your purchase, we offer a return and refund policy, subject to the following conditions:

• Eligibility for Returns
  Returns are accepted within 7 days of receipt of your product. To qualify for a return, the item must be unused, in its original packaging, and in resalable condition. Custom-built or personalized items may not be eligible for return unless defective.

• Return Process
  To initiate a return, please contact our customer service team at progressivetechpartners@gmail.com with your order details. Once we receive your request, we will determine whether the return is eligible based on the condition of the product and supplier policies.

• Supplier Approval
  Returns are ultimately determined by our suppliers. We will forward your return request to the supplier for evaluation. The supplier will review the reason for the return and make the final decision. If the supplier approves the return, you will receive further instructions on how to proceed.

• Return Denial
  If the supplier rejects the return, Progressive Tech Partners is not responsible or liable for any refunds or returns. The decision of the supplier is final, and no refunds will be issued under such circumstances.

• Refunds
  If your return is approved by the supplier, your refund will be processed within 7 days of receipt of the returned item. The refund will be issued to the original payment method. Please note that shipping charges are non-refundable, and the customer is responsible for return shipping costs unless the return is due to a product defect or error on our part.

• Defective or Damaged Products
  If the product you received is defective or damaged upon arrival, please contact us within 7 days of receipt. We will work with the supplier to resolve the issue promptly, including offering a replacement or refund if the defect is confirmed.

• Exclusions

  • Products that have been opened, used, or altered are not eligible for return.
  • Custom or personalized items, unless defective or damaged, are non-returnable.

For any questions or concerns about our return and refund policy, please reach out to our customer service team at 0641767612

Shipping Information

At Progressive Tech Partners, we offer free delivery within 50km of our headquarters in Centurion, Gauteng. We strive to ensure that your order arrives safely and promptly.

• Courier Selection
  Delivery will be arranged by a courier of your choice. You are welcome to select your preferred courier company when placing the order.

• Shipping Insurance
  Shipping insurance will be covered by Progressive Tech Partners to ensure that your product is protected during transit. We want you to feel confident that your purchase is safeguarded against unexpected shipping issues.

• Liability for Damaged Goods
  While we take every precaution to protect your order, Progressive Tech Partners is not liable for any damages or breakages caused by the courier company during transit. If any parts or components are broken upon delivery, we recommend contacting the courier company directly to resolve the issue.

For any inquiries or further assistance with shipping, please don’t hesitate to reach out to our customer service team at [contact details].

Disclaimer

At Progressive Tech Partners, we strive to provide the most up-to-date and accurate product information. However, please note that:

• Specifications
  Due to fluctuations in supply and demand, specifications may change without prior notice. We will keep you informed and updated on any changes that affect your order, ensuring you’re always aware of the latest details.

• Pricing
  Specific prices may vary based on current market conditions, supply, and demand. While we make every effort to keep pricing consistent, changes in pricing may occur, and we will notify you of any price adjustments before processing your order.

If you have any questions or concerns about product specifications or pricing, please feel free to contact our customer service team at 0641767612